Frequently Asked Questions
Everything you need to know about your Sector 9 gear and orders.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for skateboards?
We offer a 30-day return policy for unused items in their original packaging. Please note that once a board has been ridden or gripped, it is no longer eligible for return.
Do Sector 9 completes come fully assembled?
Yes, all Sector 9 complete skateboards and longboards arrive fully assembled by our professional builders and are ready to ride straight out of the box.
How do I choose the right longboard for my riding style?
We categorize our boards by style: Commuting, Carving, Downhill, and Park. Check our 'Board Finder' guide or product descriptions to match a deck's flex and shape to your intended use.
Do you offer international shipping?
Currently, we ship directly to the United States and Canada. For other international regions, please use our 'Dealer Locator' to find an authorized Sector 9 retailer near you.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay installments for flexible financing.